Reference

How tigoals888 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the platform — and how we keep that information secure. Availability depends on local law and eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and session transparencyYour right to access and delete data
tigoals888 How tigoals888 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of the data we hold on your account, ask us to correct something, or submit a deletion request, our support team handles privacy queries directly. Use any of the channels below and include your registered account email or wallet number so we can verify your identity before processing the request.

Team online

Live Chat

Open the chat widget from any page on tigoals888. Confirm your account email and describe your privacy request. Our team will acknowledge within the session.

Email Support

Send your data request to our support address listed in the account help section. Include your registered email and the specific data action you are asking for.

Account Help Centre

Log into your account and navigate to the Help section. Privacy and data requests are listed under Account Settings so you can submit them without leaving the dashboard.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply consistent data-handling standards across every part of the platform — from the moment you verify your GoPay number on registration through to how long your transaction history is stored after account closure. Each measure below is built into daily platform operations, not added as an afterthought.

Encrypted Wallet Data

Your DANA, OVO and GoPay details are encrypted in storage. We never display full wallet numbers in your account dashboard or in any support correspondence.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time.

Retention and Deletion

Active account data is held while your account is open. After closure, records are kept only as long as required for financial compliance. Deletion requests are reviewed and actioned within a reasonable period.

Access and Correction Rights

You can request a full export of your account data or ask us to correct inaccurate details. Submit the request via live chat or email with your registered account identifier for verification.

Common Questions About Your Privacy on tigoals888

These are the privacy questions we hear most often. If something is not covered here, contact support directly through live chat or your account help centre.

We collect your name, email, phone number and the wallet identifier you register — such as your DANA account or OVO number. Device and session data is also logged automatically on login.

Wallet identifiers are shared only with the payment processor handling your transaction. They are bound by a data agreement and cannot use the information for any other purpose.

Send a data access request via live chat or the support email listed in your account Help section. Include your registered email address so we can verify your identity before releasing any data.

Yes. Submit a deletion request through the Account Settings help page or via support email. Some transaction records are kept for financial compliance even after deletion is processed.

Data is retained for the period required under applicable financial record-keeping rules after account closure. Once that period passes, personal identifiers are removed from active systems.

We use session cookies for login continuity and analytics cookies to track page performance. Browser settings let you block or clear cookies at any time; some features may not work without session cookies.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.